WINE CLUB Q&A
Got an inquiry or two? Let's chat Wine Club!
Your wine package ships the first day of the month, every third month. The only exceptions are Sundays & National Holidays, to which shipment will occur the next day. Shipping months are September, December, March & June.
When do my wines ship?
Yes, although you, in particular, do not have to be the one who signs for your wines, the package does need to be signed for by a person 21 years or older.
You'll be given three attempts to sign for your package before it is sent to your local post office for you to retrieve. Don't worry, FedEx is great at communicating with you so you always know where your wine is!
Do I need to sign for my wine package upon arrival?
Whenever you sign up, you will receive that season's shipment. See our Terms of Service for further payment information on this subject.
If I sign up for the Club mid-season, do I receive that season's shipment, or the season upcoming?
At this time, there are not enough members in the greater Southern California area to be able to throw “Pick-Up Parties” where you (as a Member) can bring a plus one to enjoy a glass of wine or two from the season’s shipment, have a bite and of course, pick-up your wine shipment. Sounds fun, right?! This is something that we plan to incorporate in the future once enough members are from our local surroundings; stay tuned!
Are Pick-Up Parties Available for being a Member?
Stay tuned! We are working on the option, and are shooting for it's launch in Spring 2019
Is there an option for all white wines or all red wines for my shipments?
Unfortunately, your only option at this time is to cancel your subscription, then re-subscribe when you’re ready to continue (see below question on how to cancel).
However, cancelation must be done before your quarterly shipment goes out (March 1, June 1, September 1, & December 1) or we’ll have to collect payment for the wines that were sent.
Can I skip a shipment?
We'd be so sad to see you go, but completely understand changes in life! To cancel your subscription, log into your account by clicking the SIGN IN button in the Navigation and click on the red button to cancel. You'll receive a confirmation email in return.